At Iris Life Care, we believe that building exceptional support services begins with understanding each individual’s needs and crafting solutions that are flexible, personalised, and effective. Our process involves six key stages, ensuring that every step of the journey is focused on delivering the best outcomes for NDIS participants.
Our first step is to host detailed consultations with clients, their families, and other key stakeholders. These discussions allow us to understand the unique needs, preferences, and goals of each person, laying the groundwork for a tailored support plan.
We work closely with our care team to identify the optimal staffing arrangements. By determining the right support ratios and skills required, we ensure that every client receives the attention and care suited to their individual needs.
Our team takes great care in selecting the best staff to match each client’s requirements. We also provide ongoing training to equip our staff with the expertise needed to deliver quality services that meet the evolving needs of our clients.
In collaboration with all relevant parties, we develop personalised support plans that include risk management strategies and specific objectives. These plans guide our service delivery and ensure that the support is safe, effective, and aligned with the client’s aspirations.
Once plans are in place, we transition clients to our services with care and precision. Whether it’s a new service or an ongoing one, we manage the process to ensure continuity and stability in support delivery.
Regular service reviews are part of our commitment to excellence. We gather feedback from clients and stakeholders to make ongoing adjustments, ensuring our services remain responsive and consistently high-quality.
On IRIS Life Care, you can choose the services that suit your goals and support needs.
IRIS LIFE CARE was established with the simple ethos:
We can do better for the community, through providing personalised, flexible, professional and easy-to-access supports.
IRIS Life Care’s Directors, Managers and Frontline Staff have extensive experience in providing services to people and are dedicated to giving back to the Canberra Community.
Looking for an enriching career with purpose? Iris is recruiting for individuals wanting to make a difference to the lives of our Clients. We are looking for people who would like to work with Children, Young People, their families and People Living with Disability.
At Iris Life Care, our dedicated team of support workers is here to provide you with the personalised and compassionate care you need to live independently and achieve your goals. Our professionals bring a diverse range of expertise, ensuring you receive the right support, whether it’s assistance with daily activities, specialized care, or just having someone by your side to help you reach your potential.
Discover how our compassionate and dedicated support has made a real difference in the lives of those we serve. Here’s what people are saying about their experiences with Iris Life Care :
"The team has been excellent in providing tailored support for my participants. They work closely with both the participants and myself to ensure that all needs are met, and they go above and beyond to help individuals reach their goals. Their communication is clear, and they truly make a difference in the lives of those they support."
The team was very kind and understanding. They treated me with respect, and their support made a big difference in my life."
"They really listened and provided support that was just right for me. It felt like they were a part of my journey."
"The support I received changed my life. They helped me achieve my goals and regain my independence."
"I can always trust them. They take care of everything, so I never have to worry."
We carefully match you with a support worker who truly understands your unique needs and preferences, ensuring a supportive and meaningful connection.
Our team members are not only highly skilled but also deeply empathetic, committed to making a positive impact on your life.
We are here to support your journey, standing by you every step of the way with care that is as personalised as it is professional.
Need to ask a question, or just want to chat to a friendly IRIS Support staff member? Fill in the contact sheet below!
At Iris Life Care, we believe that building exceptional support services begins with understanding each individual’s needs and crafting solutions that are flexible, personalised, and effective.
Iris Life Care acknowledges the Traditional Owners and custodians of the land, sea and sky on which we live, work and provide our services. We pay our respects to Elders past and present. They hold the connection to this country through their people, culture, traditions and their dreamtime. We will continue our learning and support of the oldest continuous culture on earth and stand united in their voice that this land is and always will be Aboriginal land.
Iris supports and celebrates all human diversity.
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