Location || Posted Date

Woden, ACT | November 20 2024

Qualifications

Iris Life Care is seeking dedicated NDIS Support Mentor to join our team in Canberra. This role involves providing personalised care and support to individuals with disabilities, promoting their independence and well-being.

POSITION PURPOSE: 

The primary purpose of the NDIS Support Mentor is to contribute to our vision by providing direct support to participants within the Iris Life Care’s NDIS Services, which are underpinned by a culture of respect and collaboration.  

The key elements of the role include:  

• Communicating and working successfully with people with a disability, their families and other professionals.  

• Running activities engaging participants by encouraging skill development, empowering participants to be independent.  

• Building positive and professional relationships internally and externally, collaborating with other business units within the organisation.  

• Actively contributing to the implementation and ongoing improvement of internal structures and systems used to complement service delivery.  

• Ensuring all service delivery is conducted in accordance with Iris Life Care’s quality management systems, the National Standards for Disability Services, and the suite of internal policies and  procedures designed to safeguard client dignity, safety and respect.  

As a requirement of this position, there will be regular contact with vulnerable persons including people under the age of 18 or persons with a disability. 

 

Preferred Qualifications  

1.Demonstrated experience in delivering NDIS services, or current enrollment as a student in psychology or social work   

2. Current First Aid Certificate    

3. Working with Vulnerable People Card  

4. NDIS Worker Screening Check  

Other requirements  

1. A current C Class motor vehicle license.  

2. Ability to engage in regular travel (by road and air) inclusive of short stays away from home.

Credentials Check    

It is a requirement of the role to provide a National Police Certificate, maintain a current  WWVP card and NDIS Workers Screening Clearance. Iris Life Care reserves the right to  immediately terminate employment where it is deemed previous criminal (unspent) charges  or pending charges may bring the organisation and/or programs and services delivered by the  organisation into disrepute. 

KEY RESPONSIBILITIES  

Supporting Participants  

• Encourage individuals living with a disability to be engaged in their own lives.    

• Engage with participants, encourage open discussion in relation to NDIS goals.    

• Always maintain participant confidentiality.    

• Document participant notes/ progress in the Simple Plans (CRM) daily.    

• Record relevant information in communication books, where applicable.    

• Communicate effectively to ensure the NDIS Service Manager is informed about Participants progress.    

• Develop positive relationships with Participants, colleagues, families and other support networks.    

• Liaise with participants families (where applicable).    

• Foster the development of positive relationships with families of participants and involve family members  

• in the planning and review of services as guided by the wishes of the participant.

• Keep families informed of changes, as guided by the participant.    

• Undertake key tasks in the work plan, including undertaking hands-on activities to achieve goals.    

• Ensure participants understand complaints process.  

People and Culture    

• Iris Life Care is considered a leading community-based organisation. Staff will be willing to undertake the following to maintain excellence in service delivery:    

• Work collaboratively with the NDIS Program Coordinator and Iris Life Care Employees to identify current and future skills required to ensure successful delivery of NDIS services.    

• Undertake skill development activities and necessary training to remain up to date with job requirements.    

• Attend all staff meetings, planning meetings, training and other meetings as required.    

• Complete all required paperwork, documentation and recording as per Iris Life Care Policy and Procedure including monitoring and documenting activities and goals as part of a participants NDIS Plan.    

Work Health and Safety    

• While at work, this role must take reasonable care for their own health and safety, and that of others who may be affected by the worker’s acts or omissions.    

• This role must comply, so far as reasonably able, with any reasonable instruction that is given by Iris Life Care to comply with the WHS Act.  

• This role must cooperate with any reasonable Iris Life Care policy or procedure relating to health or safety at the workplace that has been notified to workers.  

Aboriginal Ways of Working  

• Demonstrate a personal understanding of responsive ways of working with Aboriginal Clients, Staff and Communities.    

Quality in all We Do  

• Ensure all operations are conducted with a commitment to quality which align with the quality management principles which underpin Iris Life Care’ accredited Quality Management System. 

 

KEY CRITERIA  

Mandatory Experience  

1. Demonstrated ability to communicate professionally and effectively with participants, Iris Life Care staff and management.    

2. Demonstrated sound written and verbal communication skills.